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I get called in by my new manager, "It looks like your call times are really high, like off the charts really high." It turns out that nobody had ever told me that you were supposed to finish calls within like fifteen minutes, lots of my calls went on for an hour or more. I had very few calls closed within fifteen minutes.
notalwaysright_feedRead Pomerania-Mania
A customer comes in with a fluffy white Pomeranian that looks like it just ran through a hedge maze.
Customer: "I want him trimmed just like that photo."
She shows me a glossy Instagram pic of a professionally styled show dog.
Read Pomerania-Mania
notalwaysright_feed
Younger Woman: "I need to find the baby monitors."
Older Woman: "Oh, that's not good."
notalwaysright_feedRead Time To Farm Out The Navigator Position
Me: "Hey, weren’t we supposed to be on the highway?"
Navigator: "This is kinda a highway."
Me: "It's a highway with a speed limit of 25?"
scalziwhatever_feedNot a plumbing emergency, thankfully, but we need to replace some things, and as it happens the (multiple) plumbers needed to replace these items all had today available, so: Plumbingpalooza! The backing up of computers is coincidentally timed, but, you know, today is as good a day as any. While I’m dealing with that, here are some photos of flowers from the house and Camp Krissy. Enjoy!
Atlantic Camas.
A yellow rose!
Midnight irises.
English lavender.
— JS
notalwaysright_feedRead When The Customer, The Policy, And The Manager All Suck
Customer: "—No, no, no. You cannot just send a letter and not expect any consequences. That’s not how this works. I demand that Ms. Doe have the decency to speak to me and explain why she sent such a letter. If she is prepared to send it, she must be prepared to own up to her mistake and apologise personally. That’s the professional thing to do."
Read When The Customer, The Policy, And The Manager All Suck
notalwaysright_feed(At our school we have a clique of mean girls.They’re rich and pretty much cry fake tears to their parents to get out of trouble.I unfortunately share the majority of my classes with them and they love getting on my nerves.One day we get a foreign exchange student from Romania,quiet girl,dark clothing,a bit chubby and […]
notalwaysright_feedRead Thank You For Seeing Her And Helping Her See!
She was particularly quiet and hesitant in class, and when I talked to her, I realized why: previous teachers had somehow convinced her she wasn’t very bright.
notalwaysright_feedRead From Dastardly Divorce Dealings To A Meow-velous Mystery
A woman came in with two perfectly healthy cats that she wanted euthanized. The story goes that she was getting divorced, and they couldn't agree on who got the cats.
Read From Dastardly Divorce Dealings To A Meow-velous Mystery
notalwaysright_feedMy mother and I are relaxing one weekend. I’d put the laundry out earlier, and she went out to check that it was dry. When she returned… Mother: Staring at me intently. Me: What? Mother: Did I not teach you right? Me: What?? (Panicking, that I’ve screwed up somehow) Mother: I mean, I do try. […]
notalwaysright_feedRead We Clean Fabric, Not Nostalgia
Me: "Sometimes dry cleaning can cause a bit of structure to return to the fabric, especially with lining. Would you like us to steam it?"
Customer: "No. I want it to feel the way it did after that night in Cabo!"
notalwaysright_feedI work for a coffee shop with a two tailed siren as a logo. A woman came in with a little tiny chihuahua in a handbag. The dog started growling at me almost immediately, barring its teeth and rumbling with a tone I generally associate with power tools. She plops the purse, and her dog, […]
notalwaysright_feedI’m the same person from “Sometimes Winging It … Works”, though truthfully, this story has little to nothing to do with the former. This past winter I’d placed an order for myself and my aunt and uncle, who I was living with at the time, at the local pizza place, just a few minutes walk […]
notalwaysright_feedRead Do We Need To Call Olivia Benson?
Client: “You look like you’re twelve. My nine-year-old granddaughter is your size.”
notalwaysright_feedYesterday I took the bus. Three people got on a popular bus line just after me, right before downtown. The third person is hovering over their friends, in the aisle, wearing a large backpack. You can see where this is going. For clarification, the row behind their friends is free. The next stop, many people […]
notalwaysright_feed - Call Time Is Not A Crimenotalwaysright_feed - Pomerania-Manianotalwaysright_feed - Hindsight, Huh, Grandma?notalwaysright_feed - Time To Farm Out The Navigator Positionscalziwhatever_feed - I Have Plumbers in the House Today and Also Am Backing Up All My Computers, Here Are Some Pictures onotalwaysright_feed - When The Customer, The Policy, And The Manager All Sucknotalwaysright_feed - (no subject)notalwaysright_feed - Thank You For Seeing Her And Helping Her See!notalwaysright_feed - (no subject)notalwaysright_feed - From Dastardly Divorce Dealings To A Meow-velous Mysterynotalwaysright_feed - (no subject)notalwaysright_feed - (no subject)notalwaysright_feed - We Clean Fabric, Not Nostalgianotalwaysright_feed - (no subject)notalwaysright_feed - (no subject)notalwaysright_feed - (no subject)notalwaysright_feed - (no subject)notalwaysright_feed - Do We Need To Call Olivia Benson?notalwaysright_feed - (no subject)notalwaysright_feed - (no subject)![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}